If this does not work, you will have no choice but to wait for an update to correct the problem. It is recommended in this case to uninstall the app in question and reinstall it. Obviously each developer releases updates in order to add new features, correct errors and improve the optimization of the app, although there may sometimes be a technical failure that causes the opposite. Other less common problems, but that have also arisen on occasion, are closely related to the application’s own failures. I personally have the TV App, Hulu, HBO Max, Prime Video and Fitness+.
What this setting controls is the home screen tray and dock, where you can have your five favorite apps stored. Any problem that cannot be solved by resetting the router or changing the cable will have to be solved by your internet provider, so we recommend that you contact them if this is your case. Settings > Apps > TV > Top Shelf The default value is 'What to Watch'. If it is through an Ethernet cable connection, check that the cable is well connected. If you use a WiFi network, check that the signal is getting through well and that you have an acceptable speed. In summary, we could tell you that most of the cases in which there are problems in this section are due to your internet connection.
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